
Heater won't ignite
Bad igniter rod, failed hot surface ignitor, or a weak flame-sense signal. Salt air corrodes these parts first. We carry Pentair and Jandy ignitors on the truck for same-day swaps.
Your furnace was not working to heat my jacuzzi, your heater throws error codes, or the water never reaches set temperature. Adams Pool & Spa handles pool heater repair in Long Beach for Pentair MasterTemp, Jandy JXi, Raypak, and heat pump units. It's hard to find a company you can fully trust, so we diagnose the real problem before quoting parts.
Pool heaters fail for six common reasons. Ignition failure, clogged heat exchanger, bad thermostat, low water flow, corroded igniter rod, or a tripped high-limit switch.
We diagnose the exact cause before quoting repair. Most Long Beach heater problems trace back to one of those six failure modes. Each has a different fix and a different price point.
Our technicians test gas pressure, water flow, amp draw, and ignition voltage on the pad. The diagnostic usually takes 30 to 45 minutes on Pentair MasterTemp, Jandy JXi, and Raypak units.
Heaters fail in predictable patterns. Each symptom maps to a specific repair path.

Bad igniter rod, failed hot surface ignitor, or a weak flame-sense signal. Salt air corrodes these parts first. We carry Pentair and Jandy ignitors on the truck for same-day swaps.

Pentair's "AGS," Jandy's "SFS," or a Raypak "IF" lockout. Each code maps to a specific fault. We pull the code, diagnose the root cause, and reset only after the fix is verified.

High-limit switch tripping from low flow, dirty filter, or scale in the heat exchanger. We check flow first, filter pressure second, and descale the exchanger if needed.

Undersized heater, clogged exchanger fins, or a bad thermostat sensor. We measure heat rise against flow rate to confirm the cause before recommending repair or upsize.

Cracked header, leaking bypass, or a failed pressure relief valve. Header cracks on old copper exchangers often mean replacement, not repair. We quote both paths.

Spider webbing in the burner orifice or rodent nests in the cabinet. We clean, inspect for wiring damage, and install screens to keep it from recurring.
Gas heaters heat fast but cost more to run. Heat pumps are slower but 4 times more efficient at Long Beach's mild ambient temperatures. The right choice depends on how often you swim.
Adam recommends gas for pools used on demand and heat pumps for owners who swim 3-plus days a week. One Long Beach customer switched from gas to electric during a home sale after Adam explained the operating-cost difference. He spoke to the buyers himself.
We walk through upfront cost, monthly operating cost, lifespan, and coastal durability on the pad. See our blog posts on repair-vs-replace pool heater and gas vs electric pool heater for the full math.
Four coastal conditions shorten heater life in Long Beach:
Heater failure is often ambiguous. Our diagnostic runs four steps to isolate the real problem.
Pamela logs the symptoms, error codes, and gas versus heat pump model on the first call.
Gas pressure, water flow, amp draw, ignition voltage, and code history tested at the heater.
Line-item parts, labor, plus a repair-versus-replace recommendation when the heater is over 8 years old.
We fire the heater, watch the heat rise, and confirm the controller settles. Minor fixes are covered on the diagnostic fee.
We don't post Adams Pool & Spa pricing on the website, every pool's a little different. The dollar ranges below are the Long Beach market benchmarks published by independent home-services researchers, not our own rates. Final Adams numbers go on a written quote after the diagnostic.
On-site diagnosis of a gas or heat pump unit with a written quote. Fee credited toward the repair if you proceed. Covered by us if the fix turns out minor.
Igniter rod, flame-sense probe, thermostat, or pressure switch replacement on Pentair and Jandy units. Raypak and Hayward parts ordered, typically 3 to 7 business days.
New Pentair MasterTemp 400, Jandy JXi 400, or Pentair UltraTemp heat pump with 5-year warranty on qualifying installations.
Adam personally handles every specific-issue diagnostic. Same eyes that have seen 15 years of Long Beach equipment pads. Routine maintenance runs through the trained crew; the calls that matter get the owner.
Every diagnostic ends with a line-item quote: parts, labor, and a repair-vs-replace recommendation when the gear is past 8 years. Nothing gets replaced until you see the price.
On-site diagnostic fee credits toward the repair if you proceed. Waived entirely when the fix is minor and we handle it on the visit. The diagnostic is never lost money.
Jandy Certified, Pentair Expert Installer, and NPT Lifetime-Warranty Partner. Three accreditations issued by the equipment makers themselves, not self-claims. Warranty claims pass without a fight because the manufacturer sees our install history.
Shaft seals, heater ignitors, salt cells, and O-rings ride on the truck. Most repairs close on the first visit instead of a callback week.
If a pump is under 8 years old and the fix is under $300, we repair. Past 10 years, we usually recommend replacement because the energy savings on a variable-speed payback inside 3 years. We tell you which math fits your equipment.
Source: ASP Pool Co.'s pool heater repair guide. Adams Pool & Spa is not affiliated with this publisher; the ranges are cited as independent market context.
Adam started as a pool apprentice and has owned Adams Pool & Spa for 13 years. Heater repair is the highest-stakes call on our schedule because a cold pool or cold spa during a guest visit puts real pressure on the homeowner.
Adams Pool & Spa is Jandy Certified and a Pentair Expert Installer. We service Pentair MasterTemp 250, 300, and 400 gas heaters, Jandy JXi and Hi-E2 heaters, and Raypak Digital gas units. Pentair UltraTemp and Jandy AE heat pumps are also in our scope.
We hold the Pentair parts account for common igniter rods, flame-sense probes, and thermostats. When a repair is possible, we repair. When replacement is the better long-term call, we walk you through the gas-versus-heat-pump trade-offs on the pad. Read about our approach.
"My furnace was not working to heat my jacuzzi. Adam diagnosed the furnace issue and recommended switching from a gas to an electric furnace. He explained the benefits of making this transition."
"He even took the time to speak with our potential buyers about the process, making them feel confident about replacing the unit. I've worked with many spa/pool companies over the last 8 years, but I've never come across anyone as knowledgeable."
"Adam performed a pool control system upgrade for us - replacing our old wall unit with Pentair app for our phones. Adam was very responsive when we needed a couple extra features installed."
"Pamela is awesome! She was prompt in communicating with me and in providing all the details requested by our potential buyers when they had additional questions."
"It's hard to find a company you can fully trust, but Adam and his team give you real peace of mind."
"Adam himself comes out whenever I call with specific issues, which is not very often. I would definitely recommend him!"
Adams Pool & Spa is based in Long Beach and covers every neighborhood in the city plus surrounding LA County. Our heater repair radius runs roughly 25 miles from 910 E 72nd Street.
Coastal homes in Belmont Shore, Naples Island, and Seal Beach see us most for igniter and heat exchanger failures. Inland homes in Bixby Knolls, Lakewood, and Downey see us most for thermostat and control-board work.
Primary service areas: Long Beach · Belmont Shore · Naples Island · Bixby Knolls · Alamitos Beach · Signal Hill · East Long Beach · Bluff Park
Extended service areas: Bellflower · Lakewood · Downey · Paramount · Cypress · Rossmoor · Seal Beach · Los Alamitos
It depends on swim frequency and operating cost. Gas heats fast but costs 3 to 4 times more per hour than a heat pump at Long Beach's mild ambient temperatures. If you swim 3-plus days a week, the heat pump usually pays back inside 5 years. Read gas vs electric pool heater for the full math.
Age of the unit and cost of the failed part. Under 8 years and the repair is under $700, we repair. Over 10 years and the heat exchanger is scaled, we usually recommend replacement. Read repair vs replace pool heater for the framework.
For heater diagnostics and gas-versus-electric conversations, Adam handles the call personally. Routine igniter swaps and part replacements run through the trained crew. That's the model our clients cite in reviews since 2016.
We call back within 24 hours on every voicemail. Most Long Beach heater failures get an on-site diagnosis the next business day. Our trucks carry common Pentair and Jandy igniter rods, flame-sense probes, and thermostats for same-day repair.
You see a written quote first. We show you the failed part on the heater before quoting. Minor issues like a loose wire or tripped high-limit switch often get covered on the diagnostic fee instead of a full repair bill.
Pentair and Jandy are our certified brands. We service MasterTemp, Hi-E2, JXi, and LXi models with parts on the truck. We also service Raypak, Hayward, Zodiac, and Polaris heaters with ordered parts. Part lead time on non-stocked brands is 3 to 7 business days.
Yes. Salt air corrodes igniter rods, flame-sense probes, and heat exchanger fins faster than inland air. Coastal pools in Belmont Shore, Naples Island, and Seal Beach see igniter rod failure 2 to 3 years sooner than inland Long Beach pools. We rinse the heater cabinet on weekly service visits to slow this.
Call Adams Pool & Spa to book a heater diagnostic, report an error code, or walk through a gas-versus-heat-pump decision. We answer Monday through Saturday, 7 AM to 5 PM.
Heaters interact with the chemistry and the salt cell. Here's the canonical definition of each.
An electric pool heater that moves heat from the air into pool water. Lower operating cost than gas in mild Long Beach winters; longer warm-up time than gas.
Generating chlorine on-site by passing pool water across a salt cell. Long Beach pools using salt cells need cell inspection and replacement every 4 to 7 years depending on run time.
The acid-base balance of pool water, measured 0 to 14. We hold residential pools between 7.4 and 7.6, where chlorine is most effective and plaster surfaces don't etch.